At 777com, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
This Privacy Policy ("Policy") applies to all personal data processed by 777com ("we," "us," or "our") in connection with the operation of the online gaming and sports betting platform accessible at https://777com.asia, including all associated mobile interfaces, applications, and customer support channels.
777com is committed to protecting the privacy and personal data of all users ("you," "Player," or "Data Subject") in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
By registering an account on the 777com platform, you acknowledge that you have read, understood, and consented to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the platform immediately.
Data Controller: 777com operates as the Data Controller for all personal data collected through the platform. We determine the purposes and means of processing your personal information.
777com collects the following categories of personal data from registered players and platform visitors:
Note on Sensitive Data: Government ID images and biometric liveness data are classified as sensitive personal information under the Philippine DPA. 777com applies heightened security controls to this category of data and processes it solely for identity verification and regulatory compliance purposes.
777com collects personal data through the following channels:
777com processes your personal data for the following specific, legitimate purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, verification data |
| Age verification (21+ compliance) | Date of birth, government ID |
| KYC and anti-money laundering compliance | Identity, financial, verification data |
| Processing deposits and withdrawals | Financial, identity data |
| Delivering gaming services and personalisation | Gaming, behavioural, technical data |
| Fraud detection and platform security | Technical, financial, gaming data |
| Responsible gaming monitoring and intervention | Gaming, behavioural data |
| Customer support and dispute resolution | Identity, contact, gaming data |
| Marketing and promotional communications (with consent) | Contact, gaming, behavioural data |
| Regulatory reporting to PAGCOR and NPC | Identity, financial, gaming data |
Under the Philippine Data Privacy Act of 2012, 777com relies on the following legal bases for processing your personal data:
777com does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party service providers engaged by 777com are contractually bound to process your personal data only on our instructions, to maintain appropriate security measures, and to comply with the Philippine Data Privacy Act.
777com retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account + 5 years after closure |
| KYC and verification documents | Duration of account + 5 years (AMLA requirement) |
| Financial transaction records | 10 years (AMLA and BIR requirements) |
| Gaming session and bet history | 5 years after last activity |
| Customer support records | 3 years after resolution |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical and access logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC-approved disposal procedures.
777com uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used:
You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 777com platform.
No Third-Party Ad Tracking: 777com does not use third-party advertising cookies or share your behavioural data with advertising networks for targeted advertising purposes.
777com implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 777com takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorised access to your account.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 777com:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.
Withdrawing Marketing Consent: You may opt out of promotional emails and SMS notifications at any time by clicking the unsubscribe link in any marketing communication or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal.
The 777com platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from persons under 21 years of age.
If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and report the incident to the relevant regulatory authority where required. If you believe a minor has registered on the platform, please contact us immediately at the details provided in Section 14.
Age Restriction: 777com enforces strict age verification during registration. Providing false date-of-birth information to circumvent the 21+ requirement is a violation of our Terms & Conditions and may constitute fraud under Philippine law.
Some of 777com's service providers — including cloud infrastructure, KYC verification, and game content providers — may process personal data outside the Philippines. Where such transfers occur, 777com ensures that:
Cross-border transfers of sensitive personal information (such as KYC documents) are subject to additional contractual protections and are only made to recipients who have demonstrated compliance with data protection standards equivalent to those required under the Philippine DPA.
777com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of the 777com platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
777com has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data, please contact:
Data Protection Officer — 777com
For data privacy requests, access requests, and complaints:
General Support:
Response time: Within 15 business days for data privacy requests. 24/7 live chat available on the platform for general support queries.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by 777com.
Six commitments that define how 777com handles your data
Every byte of data exchanged between your device and 777com is protected by bank-grade SSL encryption. Your personal and financial data travels safely.
777com fully complies with Republic Act 10173 — the Data Privacy Act of 2012 — and operates under the oversight of the National Privacy Commission.
Your personal information is never sold to advertisers or data brokers. 777com shares data only with regulated service providers under strict contractual obligations.
A qualified Data Protection Officer oversees all privacy matters at 777com. You can reach the DPO directly for access requests, corrections, or complaints.
Access, correct, export, or request deletion of your personal data at any time. 777com responds to all verified data requests within 15 business days.
Our incident response procedures meet NPC breach notification standards. In the unlikely event of a data breach, affected players are notified promptly and transparently.
Your data is protected, your privacy is respected, and your gaming experience is secure. Join thousands of Filipino players who trust 777com for fair, transparent, and responsible online gaming. 21+ only.
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